Now I'm writting this because I'm so mad they gave 6 tablets instead of 60 and I paid $11.99 co-pay, thats a lot of money for 6 pills. I cannot imagine how older people or less cognizant people ever get help from Walgreens. Just wanted to switch tomorrow since new year is starting. Before I moved, I was getting it filled at a different Hy-vee and my pharmacist there filled one mixed and gave me three powders to mix myself. Totally unprofessional and uncalled for!!! Ive had a manager tell me that I was hurting their profits by using coupons to get products for almost nothing. Cant find your insurance and then they delay everything until you call, talk to a supervisor (who is the pharmacist) who apologizes and gets it corrected (usually). Wegmans' number one priority is customer service. helpful. Im now saving a whopping 15 dollars a month at Costco and at Costco I have never waited. Although I work for the Walgreens Company, I have heard the same complaint regarding our pharmacy. If you are in the number one photo store in the district, most managers let you just take care of photo but you always have the crazy ones who still expect you to wait on photo customers every five minutes, take care of their photo orders AND stock the cooler AND stock the shelves AND whatever list that is neverending. My grandmother called and told them if I had a seizure or anything happened to me, she'd sue their asses so bad their heads would spin. You are either in the business of filling prescriptions or you are not. They don't train people. This happens every month. It is the closest pharmacy to us. Your doctor could have easily added refills to your prescription via phone or fax. By Your company is really pissing a lot of people off! I waited patiently again in the small waiting area and after 45 min went and asked if it was done. We got there (Friday) 1:08 and we were promptly told come back later we are closing for lunch. Yes Walgreens always sucks! I looked like shit yes, but maybe, just maybe, it was from being a mother of three with a horrible sinus infection). Just dont take the break." Tommy has a Sam's Club Membership. The list goes on but those are the most egregious. After 10 years of getting my scripts there I have had enough. This sounds stupid because it is. Catch these people and give someone who is polite a chance to take their job. I had to use the Walmart pharmacy for years when I went to school, and just no. Nothing is worse than going thru brain zaps and head shifts. resident-of-the-week-who-rotates-thru." Finally, 4 hours later, I get a call that they approved it. They try to keep their employees happy so that they won't leave. Then you have to cut out pictures of the ad saying the sale price. One,I kept thinking things would get better or at least not worse! Funny, I NEVER have problems at CVS, which will get all of my business. I now use: https://smile.amazon.com/gp/product/B00171KTP2/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1Now it certainly can sting when you've got a touch of inflammation. I asked to speak with the manager and the manager never showed up. I learned photo through the books, internet and help line. I hate that some will not stay closed. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I plan on transferring all my meds to other pharmacies including mail order. After just having Covid my lungs are in not good shape. She got nasty and said come back at 2pm. Another ignored me sitting at the window. If you really care then do something about it! This particular one feels dirty, and the cashiers don't seem to have ten IQ points (or teeth) among them all. I have never seen a company that doesn't care or at least pretend to care even about their customers. So then I found out Costco was cheaper. Maybe they know how to change a roll of photo paper but, generally, that is all. This makes me so happy because I HATE filling them. My parents are starting to need a lot of important meds and the pharmacist knows them well so will give them meds without a script in an emergency and things like that. If I did not, I would have cried when I went to Walgreens. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I will reiterate the fact I cannot take it. isn't that strange? If you work under a certain number of hours a week, you lose your health insurance. Even after they changed to CVS. If the script is a controlled substance then the laws are different in every state. I said Id pick it up in the morning. I hate those trays. Some states allow a small leeway for urgent situations. One person told me that a particular manager liked to sit and watch us on camera and then pop out when we were standing still. I am so irritated with this! And of course when I drive all the way there in the pouring rain, they tell me it's not ready and I have to wait longer. IF the item is on sale and you use a coupon in the Walgreens paper to sell the item, you dont get your whopping nickel for it. There were other people waiting, so I paid and we drove off. Walgreen Pharmacy, you're fired. Oh and the drive thru. The pharmacy techs can never find anyones prescription. It is supposed to be a two sided evaluation with the employee completing a form on their own service and the manager doing it as well but, of course, the store manager claimed an asst manager, Victoria, told us to complete the form before the deadline and she never did so the only performance evaluation that was completed was the manager's version of your performance alone. The amount was returned to my card. I'm sure it won't be as bad as you think. Ill just leave it as, I hope that one day, each of those behind the pharmacy counter have an urgent matter that they must take care of with their last bit of strength, only to have to listen to, Welcome to Walgreens, located on the Northwest Corner of Sumter and Price. And, as a fact, I checked with the transfer pharmacy, they had transferred my prescription same day I called initially, but Walgreens would lie day after day and tell me that delay is because they didn't get the transfer. Jack, totally agree. This Saturday is our last time using Walgreens and I hope they go bankrupt! Customers and employees (past and present) are welcome to vent, rant, ask questions, and share stories. God, I love my grandmother. I saved a whopping 10 bucks a month off my prescription by going there AND every time I have gone, I have either had no wait or waited five minutes at most. The manager also never talks to you in person about your performance but youre supposed to check off on it online as if you have discussed it or "be taken off the schedule." I finally said one day "I work 20 hours a week. Press question mark to learn the rest of the keyboard shortcuts. Tommy offered to let me use his Flonase. The ham will not fitlol. The Walgreens pharmacy at 13301 Strickland Ave in Raleigh, NC is horrible. This all should just be automated at most pharmacies to save everybody involved from immense suffering. I see that my Walgreens is the exception though. I think that twat needs medication her damn self!) They tell him he needs doctor authorization first. I received no text message about this. Because the pharmacy firm is irresponsibly polluting the environment and killing trees by dumping piles of flyers wrapped in plastic bags on doorsteps in my neighborhood in New York City. "Oh I don't know if we can do this. I give them another chance and another chance, hoping that maybe they would get a little better at what ever they are running over there. Don't sign anything. They did not care that I'm handicap and it is hard for me to run from one place to another. Quit OP. This is not the first time Walgreens sucked. I am going to find another Pharmacy that knows what the Hexx is going on. Hopefully all the Pharmacy jobs will be replaced with automated AI robotic devices. EVERY month my prescription is delayed. Walgreens 62 reviews Claimed $$ Drugstores, Cosmetics & Beauty Supply, Convenience Stores Edit Closed 8:00 AM - 10:00 PM See hours See all 24 photos Write a review Add photo Save Location & Hours 1620 1st St Livermore, CA 94550 P St & O St Get directions Edit business info Amenities and More Health Score PASS Powered by Hazel Analytics I understand. This pharmacy is been changing staff who do not doing well and professional job. It is so frustrating that people I should be able to trust cannot get their heads sorted. kylie,There are still local, family owned pharmacies here, too. I was on hold a minimum of 45 minutes last week three different times and nobody ever answered. Amazingly, the doctor said, "Let me check this against other medicine you are taking." Sue,I know it is a lot for them, but they took on the job. Investigation by the California State Board of Pharmacy finds that a Walgreens . None of the other employees read the employee handbook so they had no idea. "Well I don't think we can fill it. They are very busy at times so I go at off hours. I bet you make a lot more than five bucks with your bonus for ME, not you, selling this stuff, huh? Let me talk to Dr. The only people who get any recognition are the management in forms of bonuses that no one else sees. Use GoodRx to look up prices and discount coupons at Walgreens Pharmacy and save up to 80% on your prescriptions. By the way, Tony and Lugo are real assistant managers and these are real instances that happened with them. This is an extremely dangerous practice they have going on. Then you see them smoking outside ten minutes later. I got told the same thing by the store manager of the location I need my meds from. She deals with 50 needy, crazy patients every day. They waste your time telling you that their automated system will call you back (when it doesnt) or finding excuses why their system went down. Id offer a bit of levity about going down, but theyre ugly enough at that location that - like their filled prescriptions - no one gets it. I will not shop there again because every time I enter those stores, they make it very unpleasant experience. On May 9th 2022 I can finally leave the house ,I go in person to speak to them and the pharmacy tech says nope to soon to fill,you just picked it up May 5th 2022There is NOWAY I picked it up I was in bed with Covid. In the past Walgreen's has: given the prescription for someone else, handed me paperwork for another customer, given me the wrong dosage by two and insisted all I had to do was cut it in half and could not understand that half of 50mg does not equal half of 15mg. They want you to mop, take out the trash, stock the shelves, put up signs, help the customers and run photo. Are you still on 30 mg of Paxil, 5 mg of Zyprexa?" There is nothing to do but be your own watchdog, I'm afraid.Plus, so many doctors just leave their prescription details to the pharmacist. I called 2 hours ago and they told me my prescription would be ready in 1 hour. Your go-to for Pharmacy, Health & Wellness and Photo products. I just want you to know that you're not alone in how you feel regarding our pharmacy, however, if you would like to forward your feelings onto the company heads, send email to walgreens.com or ask the store manager for the number to the district office of your state. It helps keep my ears and sinuses from getting infections. Your pdoc really does need to see you in person so that he can talk to you and visually see how you are doing. Also, many cell phone can record and take pictures. Pretty sure that its illegal for your boss to not let people use the restroom when they need to go. The complaint has been investigated and resolved to the customers satisfaction. 12. No thanks.I'll just come back in a couple of hours.For many years I used the Target pharmacy at my small local Target. I take generic Mucinex which is guaifenesin. They offered me to contact the doctor and get additional prescription after 15 days of messing around. Ive had a manager tell me that I shouldnt tell the customers about the coupons because ripping them off instead of establishing a friendly relationship really makes them want to come back. You deal with her once every few months. Again, they tell me I need to schedule an appointment and they WILL NOT give me an emergency supply. that's very incompetent. I will tell Tommy. My husband is having chest pains, and he needs the medication. They switched the generic brand of Paxil they carried, which I started taking and promptly realized that it wasn't working. Well, I was so sick I just believed them. 10 years on the same medications and you dont have them in stock! I feel bad for the immigrants who work super hard thinking it will amount to anything. makes customers come back a lot sooner than "How are you? I had all my prescriptions changed to another pharmacy, and I think I've been in a Walgreens two or three times in the last six years; I don't care that this was only one branch; their training of employees seemed lax, and there are plenty of other pharrmacies to which I can take my business. I had to print out the store policy for breaks and bring it in and show them. This is a page for sensible folks who are tired of the BS every time you go to a Walgreen's. post up your miserable experiences, surly employees, stupidity, and plain. Because I said the way we were treated wasn't right. What do people do who are ill and maybe going downhill when they get meds? Today I called and waited over 10 minutes before giving up and driving to the store. I was without my meds for over a day (extreme pain etc) Even if it is not a controlled substance, there are policies governing the dispensing of anti-depressants, benzodiazepines, mood stabilzers etc if you give a mentally unstable person a handful of free pills and they decide to take them all at once? Plus, I think techs do a lot of the work. I'm so sick and tired of psychiatrists and pharmacists treating people like shit. She had moved 45 minutes away and was working two jobs. The previous store manager gave her an award to show her recognition for doing such a great job. Pharmacist told me that He has to contact my doctor prior accepting my prescriptions. I had a witness and a missing tape that was stolen by the manager and still got screwed out of my settlement. Walgreens sucks the most. I've been working for the company since June. But in any case, it is too late to make it right for me. Walgreens confirmed to USA TODAY it launched the pilot with Cooler Screens in 2019, and the technology is currently available in less than 700 stores. This topic is now archived and is closed to further replies. I have to drive there and wait 20 minutes every time I go. Not at Walgreens, for sure. Walgreens has crossed that line for me several times. Let me guess. They not only know my name at CVS, they greet me with a smile and if they are out of my meds, they will immediately call another store for me. from CVS 12. Flonase. No person ever waits under 15 minutes for a transaction. At the end of the day, Pharmacy isn't a chemistry degree - it has other components like biology and biochemistry. It's not the pharmacists fault you have problems with the clinic. Hmmmmmmm. What fools, now they have lost half of their Prescription sales! I was diagnosed with Multiple Sclerosis over 15 years ago. I dont know where they get these pills from but they dont work like name brand at all. I am currently applying to other jobs because I don't see me making it to the 6 months mark. It was supposed to be on auto refill. I was a customer before I decided to work for the company and all I can say is it's the worst decision I've made in the entirety of my existence on this earth. I feel quite spoiled by it, actually. This will surely increase the credibility of your complaint. Janet,No, I would not sit for 90 minutes, either! I got my Paxil and hopefully will feel better but the withdrawal affects, brain shocks, and black spots I keep seeing (aren't those visual hallucinations?) With that being said, Walgreens is just a terrible place to get your meds. They always notify me by email when my Rx's are in and follow up with a phone call if I forget to pick them up. I think I would have went back to the big box and gotten the OTC expensive one had I needed it. I explained to her that I just talked to someone here this morning. Their whole workflow and system is dinosaur and we more 3 Like 2 Comments Share 1 works at PwC Jul 18, 2022 I worked in a office some years back but my position was downsized so I came back to retail big mistake. Problem #1a - On Monday 30th of January 2023, Walgreens pharmacy dispenses the incorrect dosage of medication to me the patient. He didn't believe me, refused to call to confirm, and informed me that it was HIS PHARMACY and I informed him I would do business at a pharmacy that didn't have anything to do with HIM. 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