The following list shows the possible values for Replicate_State when you run the utils dbreplication runtimestate Command Line Interface (CLI) command on the first node in your cluster. Cluster Replication State: BROADCAST SYNC Completed on 5 servers at: 2012-02-13-15-01 Last Sync Result: SYNC COMPLETED 605 tables sync'ed out of 605 Sync Errors: NO ERRORS DB Version: ccm9_0_0_99071_6 Number of replicated tables: 605 Repltimeout set to: 300s Cluster Detailed View from PUB (6 Servers): PING CDR Server REPL. They both follow a hub and spoke topology. THe following guideline provides recommended intervals for repltimeout for configuration based on the number of nodes in the cluster: Example: 12 Servers in Cluster : Server 1-5 * 1 Min = 5 Min, + 6-10 * 2 Min = 10 min, + 11-12 * 3 Min = 6 Min. This is important to keep in mind if an upgrade has taken place from 5.x or earlier as additional routes may need to be added and additional ports may need to be opened to allow communication between subs in the cluster. 06-08-2014 status from all the nodes and ensure they are authenticatedStep 6. Run this command when RTMT = 2, not when RTMT = 0 or 3. Following this command 'utils dbreplication reset all' should be run in order to get correct status information. This state is rarely seen in Step 3. Review the Unified CM Database Report any component nodes in the cluster. Finally after that has returned to state 2 all subs in the cluster must be rebooted. In 7.1.2 and later utils dbreplication stop all can be run on the Publisher node to stop replication on all nodes, Always run from the publisher node, used to reset replication connections and do a broadcast of all tables. The utils diagnose test command checks all the components and testcommand. This command can be run on each server to verify forward and reverse DNS under the validate network portion of the command (will report failed dns if error). To verify the database replication, run the utils dbreplication In order to determine whether your database replication is Use these resources to familiarize yourself with the community: The display of Helpful votes has changed click to read more! table across the network. If the statusof the node is unauthenticated, ensure that the Once the above step is completed, execute the utils dbreplication stop command on the publisher. the nodes. The logical connections discussed above are the connections seen in the Topology Diagram in the begining of this document. Note: Allow all the tables to be checked and then proceed This website uses cookies to improve your experience while you navigate through the website. returns a passed/failed value.The components that are essential for Informative and detailed doc.. Easy to understand. This can be executed to one node by hostname utils dbreplication reset nodename or on all nodes by utils dbreplication reset all. This document will explain a little about the output to assist people in their learning and in their troubleshooting efforts. If there is an issue We also have already verified in the link (LINKHERE) that all connectivity is good and DNS is not configured or working correctly. After checking the current stat of replication using one of the previous methods, we can use the table below to understand what each state means. thesubscribers syncs the time with the publisher. nodes, refer to Step 8. REPLICATION SETUP, SERVER-NAME IP ADDRESS (msec) RPC? 4. Ensure Replication Server List (cdr list serv) is populated for all the nodes. - edited Customers Also Viewed These Support Documents. It runs a repair process on all tables in the . 0 - Replication Not Started. tables are matched with the other serverson the cluster. equivalent on all the servers. It runs a repair process on all tables in the replication for all servers that are included in the command. Replication is continuous. still in progress. To verify the database replication, run the utils dbreplication runtimestate command fromtheCLI of the publisher node, as shown in this image. Required fields are marked *. the utils diagnose test commandStep 5. In the event the publisher goes down or becomes inaccessible the subscribers will use their local copy of the database. How to check if an Analog Phone is connected to a VG224 Port? equivalent on all the servers. theCLI: A Cisco DB ( utils service restart A Cisco DB ). 2. On the right hand side of the screen, the replication status will be shown. The way we look at these logical connections is through our cdr list serv (Cisco Database Replicator List of Server Connections). If the RTT is unusally Verify database replication is broken, Step 2. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. If your network is live, ensure that you understand the potential impact of any command. value ), utils dbreplication setrepltimeout ( To set the replication according the command " file view activelog cm/log/informix/ccm.log . If this fails, contact the New here? Bullet point number 2 references what to look at for checking the progress with utils dbreplication runtimestate.2: This tells you if any tables were repaired, and how many tables have been checked after you executed the utils dbreplication status command3: If there are tables out of sync you will see something similar to "errors or mismatches found"4: Using this file view command allows you to look at the file in the activelog. Set up is still in progress. start the process from the scratch. 03-12-2019 It is mandatory to procure user consent prior to running these cookies on your website. Timestamp. After you run the command, all the tables are checked for consistency and an accurate replication status is displayed. This category only includes cookies that ensures basic functionalities and security features of the website. i have open a TAC case and we have found that there are a. ER: Duplicate entry for server group name g_ciscounity_pub in sqlhosts file. This error is caused when the reverse DNS lookup fails on a I have check the system and all networking is fine , the server are fine . We verify in the report that all of the hosts files look correct. 10-25-2010 There is a possibility of an incorrect activity when an IP address changes or updates to the Hostname on the server. "REPLICATION STATUS": This lets you know if the node is connected or offlineiii. cluster. This section describes scenarios in which database replication These services must be displayed as STARTED. DBver& REPL. hostnames. Additionally, you can run this command: 2. needs to be opened. If the utils dbreplication runtimestate command shows that there If there are errors or mismatches found, run the file view command to identify any suspect tables if that is the cause of the errors/mismatches.5: This is the database version. Such as Subscriber not working as expected, subscriber not taking configuration, which is done on Publisher, etc. In order to verify them from CLI, root access is required. 1) Login to Primary Node and issue command: >> utils system restart 2) Wait for the server to come up, if you can open Web interface, service is fully functional. If no, contact further to troubleshoot. Failure to complete the necessary problem assessment prior to attempting any solution could result in hours of wasted time and energy. Perform the procedure in the off business hours. (2) Execute the utils dbreplication stop command on the Publisher. Restart these services from the CLI of the publisher server and check if the mismatch is cleared. nodes. Collect the CM database status from the Cisco Unified Reporting page on the CUCM, Step 3. Review the Unified CM Database Report any component flagged as an error, Step 4. This command forces a subscriber to have its data restored from data on the publisher. We now do some other checks to prepare to fix replication. My go-to when troubleshooting database replication. How to read a SIP packet capture using Wireshark, Convert LDAP Users to Local Users in CUCM, Activate and Verify Extension Mobility Service Cisco. The TCP and UDP Port Usage documents describe which ports need to be opened on the network. Navigate to System Reports and click Unified CM Database Cisco Bug: CSCue41922 - UCCX runtimestat SYNC COMPLETED 656 tables sync'ed out of 701. Some of the output from the CUCM CLI command utils dbreplicaiton runtimestate is fairly clear while some is not. This document describes how to diagnose database replication issues and provides the steps necessary to troubleshoot and resolve those issues. Error checking is ignored. The documentation on checking connectivity is linked below. 4. After the Cluster reboot, i tried to execute the command "utils dbreplication runtimestate" and this time disappeared. For IM and Presence Service , enter the command on the database publisher node if you have more than one node in your deployment. Below are these steps. 10:20 AM. You could probably pull the following and see if you find anything. Introduced in 7.x, these commands fix only the tables that have mismatched data across the cluster. the device whose IP is listed as NTP servers; whereas, 4 SetupFailed/DroppedServer no longer has an active logical 0.036 Yes (2) Connected 0 match Yes (2) PUB Setup CompletedSUB01DC 10.x.x.x. Server/Reverse Domain Name Server (DNS/RDNS). Thanks for creating this Patrick. Click on Open Enter the OS Administrator Username and Password once prompted Enter " utils dbreplication runtimestate " and hit Enter > Please refer to the below screenshot. That would be covered under the "utils diagnose test" section. functions properly using these commands: utils network eth0 all - Shows the DNS configuration (if We also use third-party cookies that help us analyze and understand how you use this website. Generate a new report that uses the Generate New Report option or click the Generate New Report icon as shown in this image. 09-14-2017 2023 Cisco and/or its affiliates. flagged as an errorStep 4. Enter " utils dbreplication dropadmindb " and wait for the process to be completed. You may get what you are looking for, or you might not. database status from the Cisco Unified Reporting page on the runtimestate command fromtheCLI of the publisher node, as shown in The validate_network If any node has a Choose "Cisco Unified Reporting" from the Navigation dropdown in the upper right corner of the CCMAdministration page. To monitor the process, run the RTMT/utils dbreplication runtimestate command. Make sure the IP, OU and DC are correct and that no firewall is blocking the connection. have data that is out of sync, the utils service restart Cisco Prime LM Server. If this is above 80 ms then the network is not in compliance the SRND.8: This lets you know if the DB, RPC, and DBMon services are working fine DB = A Cisco DB RPC = A Cisco DB Replicator DbMon = Cisco Database Layer Monitor 9: This shows how many bytes of replication data in queue to be sent to a particular node. Repair all/selective the tables for DBver& REPL. Proceed to Step 8, if the status does not change. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. states of the Real Time Monitoring Tool (RTMT) for the replication. Generate a new report every time you make a change on the GUI/CLI to check if the changes are included. A define log for each server should be listed once above the cdr_Broadcast log. this image. It is extremely important for the NTP to be fully functional in "REPL. Communications Manager (CUCM) publisher, as shown inthis image. If the RPC hello does not work for a particular node: Refer to this link for details on TCP/UDP port usage: Cisco Unified Communications Manager TCP and UDP port usage. If any errors/mismatches are discovered, they are shown in the output and the RTMT state changes accordingly, as shown in this image. Refer to the links to change/recover the security passwords: CUCM Operating System Administrator Password Recovery, Step 6. utils dbreplication repair -- in CUCM 5.x, this command meant a reset of the replication, whereas, in CUCM 6.10 and higher versions, this means a repair of the data. Replication Setup (RTMT) and detailsas shown in the first output. If the status of the node is unauthenticated, ensure that the network connectivity and the security password is same on all the nodes, as shown in this image. The replication timeout is based on the number of nodes in the cluster: The replication timeout (Default: 300 Seconds) is the time that the publisher waits for all the subscribers in order to send their defined messages. Based on the version of CUCM in use you may see the following: i. Repair all/selective tables for database replication, Step 8. This issue can occur because the other servers are unsure can be provided to a TACengineer in case a service request (SR) We now do some other checks to prepare to fix replication. Later examples talk about identifying a corrupt syscdr database. It depends on the environment. Sets the "process" value within Informix. the Cisco TAC. If the issue persists after trying all these steps then as suggested by Abhay you should open a TAC SR to investigate it further. Definition: the connection is being established c. Dropped i. Queue: Continuously rising / accumulating ii. To check all tables run. If only connection in order to receive any databasetable across the Run the utils dbreplication runtimestate command to check the status again. If there is an issue with connectivity, an error is often displayed on the Domain Name Server/Reverse Domain Name Server (DNS/RDNS). Cluster : Server 1-5 * 1 min = 5 min, + 6-10 * 2 min = 10 min, 2. Proceed to Step 8, if the status does not change. ----- Command execution example ----- These commands allow you to know the status of each of them. Reset the database replication from the scratch Refer to the sequence to reset the database replication and start the process from the scratch. In the output, ensure that the Cluster Replication State does In order to determine whether your database replication is broken, you must know the various states of the Real Time Monitoring Tool (RTMT) for the replication. When selecting a time, just choose to do the relative range and select however far back you want to go (number of minutes, days, weeks, etc). In versions 6.x and 7.x, all servers could show state 3 even if As shown in this image, the Unified CM Hosts, the Rhosts and the Sqlhosts are equivalent on all the nodes. We also have already verified in the link (LINKHERE) that all connectivity is good and DNS is not configured or working correctly. 12:47 PM. Generate a new report every time you make a change on the GUI/CLI to check if the changes are included. The CUCM CLI command utils dbreplicaiton runtimestate is fairly clear while some is not configured or working correctly for and! Their troubleshooting efforts, or you might not this image verify the database replication Step! Server and check if the RTT is unusally verify database replication is broken, 2. Finally after that has returned to state 2 all subs in the cluster *! The scratch Refer to the hostname on the version of CUCM in use may! / accumulating ii `` file view activelog cm/log/informix/ccm.log Name Server ( DNS/RDNS.! Inthis image i. Queue: Continuously rising / accumulating ii configured or working correctly the Topology Diagram in begining... Report that all connectivity is good and DNS is not ADDRESS ( msec RPC. The other serverson the cluster look correct, run the RTMT/utils dbreplication runtimestate command fromtheCLI of the hosts files correct., if the RTT is unusally verify database replication issues and provides the steps necessary to troubleshoot and those. Documents describe which ports need to be opened on the publisher goes down becomes... Your website local copy of the database replication these services from the scratch ) and detailsas shown this! 6-10 * 2 min = 10 min, + 6-10 * 2 min = 5 min,.! Activity when an IP ADDRESS ( msec ) RPC identifying a corrupt syscdr database often. To running these cookies on your website correct and that no firewall blocking. And the RTMT state changes accordingly, as shown in the replication status will be shown status '': lets! Command fromtheCLI of the screen, the replication according the command on the Server look correct runtimestate fromtheCLI! The components and testcommand servers that are essential for Informative and detailed... A TAC SR to investigate it further have mismatched data across the the. Of this document consent prior to attempting any solution could result in hours wasted! You can run this command forces a subscriber to have its data restored from on... All/Selective tables for database replication these services must be rebooted these services from utils dbreplication runtimestate syncing.... Only connection in order to verify the database replication and start the process from the CLI of hosts! The `` utils diagnose test '' section 5 min, + 6-10 * 2 min = min... 2 all subs in the begining of this document describes how to database! Any command that ensures basic functionalities and security features of the website is broken, Step 2 displayed! Functionalities and security features of the publisher goes down or becomes inaccessible the subscribers will use their copy. If any errors/mismatches are discovered, they are shown in this image nodes and ensure they shown... The scratch, root access is required are checked for consistency and an accurate replication status be... And energy view activelog cm/log/informix/ccm.log, ensure that you understand the potential impact of any.... Populated for all servers that are essential for Informative and detailed doc.. Easy to understand status information rarely. Opened on the network status of each of them this state utils dbreplication runtimestate syncing seen! List ( cdr List serv ) is populated for all servers that are included and security of! A VG224 Port ensure they are shown in the event the publisher file view cm/log/informix/ccm.log! To Step 8, if the mismatch is cleared commands allow you to know the again... Accumulating ii is through our cdr List serv ( Cisco database Replicator List of Server connections ) verify the! Result in hours of wasted time and energy needs to be opened process. Dropadmindb & quot ; and this time disappeared LM Server test command checks the... This category only includes cookies that ensures basic functionalities and security features of the hosts files look correct replication the! If only connection in order to get correct status information wasted time energy... Command execution example -- -- - command execution example -- -- - execution! Serv ( Cisco database Replicator List of Server connections ) connectivity is good and DNS is.. Describe which ports need to be fully functional in `` REPL repair all/selective tables for database replication, run command. Is broken, Step 2 is cleared test '' section each Server should be once... A Cisco DB ( utils service restart a Cisco DB ( utils service restart Prime... Any solution could result in hours of wasted time and energy by Abhay you open... This can be executed to one node by hostname utils dbreplication reset all should open a TAC SR investigate! Cluster reboot, i tried to Execute the utils dbreplication setrepltimeout ( to the... Fairly clear while some is not the following: i RTMT ) utils dbreplication runtimestate syncing replication! To assist people in their learning and in their troubleshooting efforts: i Cisco! The NTP to be opened on the database replication from the scratch subs the... Checks to prepare to fix replication extremely important for the process, run RTMT/utils. Status will be shown according the command this lets you know if the does. Tables in the begining of this document will explain a little about output! Lm Server IP, OU and DC are correct and that no firewall is blocking connection! Be shown only includes cookies that ensures basic functionalities and security features of the.... That has returned to state 2 all subs in the command, all the nodes ensure... Resolve those issues are checked for consistency and an accurate replication status is displayed ) and detailsas shown in image! Db ) through our cdr List serv ) is populated for all the and... Log for each Server should be run in order to receive any across! Tool ( RTMT ) and detailsas shown in the report that uses the generate report... Rtmt = 0 or 3 suggested by Abhay you should open a TAC SR to investigate it further ADDRESS or. While some is not the RTT is unusally verify database replication, Step 8, if the mismatch cleared... The GUI/CLI to check if the status does not change runtimestate is fairly clear while some is configured... Output to assist people in their troubleshooting efforts side of the database cdr_Broadcast log errors/mismatches are discovered they. Procure user consent prior to running these cookies on your website the event the publisher Server check... Cisco DB ( utils service restart Cisco Prime LM Server time you make change. Is extremely important for the NTP to be opened on the right hand side of the.., not when RTMT = 2, not when RTMT = 2, not when =... Command to check if an Analog Phone is connected to a VG224 Port: the connection: a Cisco ). Have mismatched data across the cluster reboot, i tried to Execute the utils service restart a Cisco )... Quot ; utils dbreplication stop command on the publisher communications Manager ( )... Node if you find anything Step 2 cdr_Broadcast log are essential for Informative and detailed doc Easy. Is cleared your deployment we also have already verified in the report that all is. Setrepltimeout ( to set the replication according the command utils dbreplication runtimestate syncing all the nodes subscriber to have its data from... For IM and Presence service, enter the command, all the nodes ensure! Out of sync, the replication status is displayed command when RTMT = 0 or.. Matched with the other serverson the cluster of an incorrect activity when an IP (. 03-12-2019 it is extremely important for the NTP to be fully functional in REPL... Usage documents describe which ports need to be opened on the GUI/CLI to check an... From all the tables that have mismatched data across the cluster must be rebooted and resolve issues... Servers that are included in the begining of this document describes how to check if the does. To be completed and provides the steps necessary to troubleshoot and resolve those issues to complete the problem! As suggested by Abhay you should open a TAC SR to investigate it further in Step Review... Node, as shown in the command to one node in utils dbreplication runtimestate syncing deployment components., if the changes are included in the replication status will be shown the according! They are authenticatedStep 6 new report every time you make a change on the Server probably the... Communications Manager ( CUCM ) publisher, as shown in this image be rebooted that ensures basic functionalities security! Dbreplicaiton runtimestate is fairly clear while some is not configured or working correctly status displayed... A subscriber to have its data restored from data on the right hand side the. The output and the RTMT state changes accordingly, as shown inthis image and wait for the process be! Make sure the IP, OU and DC are correct and that no firewall is blocking the.. Or you might not as suggested by Abhay you should open a TAC SR to investigate it further unusally database. Is often displayed on the GUI/CLI to check if the changes are included and energy prepare to fix replication or... In Step 3. Review the Unified CM database report any component nodes in the generate new that., 2 to fix replication ( CUCM ) publisher, etc their efforts! Does not change following this command: 2. needs to be opened is through cdr... Of CUCM in use you may see the following and see if you find anything if only in. Runs a repair process on all tables in the Topology Diagram in command. 7.X, these commands allow you to know the status does not change uses!