I told them the guy down the street charges 2.05 a gallon whats up with that. just found this page while trying to find out a current propane pricehad a delivery yesterday of $4.989/gallon, plus fees for safety and P&T, also fee for transportation ! My biggest problem is getting them to take their tanks when I use up most the fuel, so I will no longer be held captive by Surburban propane. Clearly, propane costs have not currently reached more than $75 per gallon, so I immediately called the inquiry number on the ticket to request explanation, specifically the Minimum Bill comment that was, prior to 9/15, completely unfamiliar to me during my years as a Suburban customer. For the first fill, I was changed @1.57/gallon. I feel sorry for the driver, due to the fact he crept behind my house in January to refill, first time I have every seen him do this in 9 years. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Jan 28 my 50 gallon propane tank went empty. Than they come every other month to fill my tank, but when the summer comes they dont come much, because their prices are lower in the summer. Alleged Excessive and Undisclosed Propane Gas Prices. To my surprise I received a bill for 284.00 from Surburban, because according to them, I signed a contract stating that there's a service fee to pick up the tank in the event I cancelled. If you own your own tank is the gallon rate lower? The latest review Kerosene was posted on Dec 31, 2022. 141 Suburban Propane reviews first appeared on Complaints Board on Oct 25, 2008. I was told by Suburban that I would have to dig up just the top surface area so that they could attach their cables to some hooks on the tank. ITS THE MIDDLE OF WINTER AND I have small children at home! A lawsuit claims Suburban Propane has billed Siskiyou County, California residents for excessive volumes of propane gas that could not reasonably have been consumed. I suggest everyone on this list go to Google and Yelp and tell people to join the class action suit and give them a poor rating so that others do not get swindled. I was charged $ 10.339 a gallon. The lawsuit, filed May 17 in U.S. District Court in New Jersey, alleges that Suburban charged customers as much as $7 per gallon for propane, several dollars higher than the going rate. Thank you! Lawsuit. My fault the pipe was not in. Suburban Propane is a nationwide marketer and distributor of a diverse array of energy-related products, specializing in propane, fuel oil and refined fuels, as well as marketing natural gas and electricity in deregulated markets. if (localProductDropdown != '') {
Monday, February 27, 2023. If we want to remove the tank we have to pay someone to dig out and for them to come to get it. I work for a volunteer fire department and they did the same thing to them! However, I did not deposit it within the 60 day window you imposed. they over filled my tanks 2 times when i asked for 120 gallons and made sure they knew this before the driver was sent out . I ripped everything out and put a entire new propane system in with a brand new personal tank and regulator, came home to find a lock on MY PERSONAL TANK and a red tag from suburban propane, called them, and they said the old owners owed them money.. I did not realize how overpriced they were for several years but this year was so egregious (4.33/gal vs. 2.03/gal) I decided to ger rid of them. I been using Surburban Propane for about 11 years, the prices are outrages every time they come to fill my tank the prices go up and up. I am awaiting their response, and if I am not satisfied, I will also file a complaint with the MD Public Service Utilities Commission (which can only be filed after contacting the company in writing and receiving a response in a reasonable period of time). The latest complaint Tank and Service was resolved on Oct 23, 2014. We had an outstanding balance from Feb that was brought to our attention and paid in June 2022, but since it was overdue, SP decided to add an additional $475 on to our acct for the tank that we have had for 21 years. checkDescriptionFormCookie("description-form-product",".description-form select#product");
I talked to one of the girls in the office the same day February 23, 2011, and asked her why am I being charged twenty six cents more a gallon then my neighbor across the street her reply was because you use less propane. Learn How Suburban Propane Helps Support The Community, Winter Glamping with Propane: A Cozy and Convenient Adventure. I do not like paying when I was given no choice. Well, something did happen, the valve on the tank went bad and my mom lost all the propane in her tank. When I purchase an item in a store, again the cost per item is made available for my information, and I am not charged for items I do not bring to the cashier; however, the items I DO purchase become my property, and at no time has a store ever decided to charge me extra fees because I did not purchase some random minimal amount, nor has any store ever threatened to come repossess the item(s) for which I already paid! Cancelled it at that point cause it was apparent that this company does not have their act together. for my the total bill was $1,187.43 counting taxes and other charges. I would definitely recommend Suburban Propane." August 26, 2014, 9:12 am. Desired outcome: That I was erroneously charged. The Transportation Fuel Surcharge helps us to recover a portion of these transportation costs. VINELAND What made an East Vineland house blow up in spectacular fashion on Dec. 15, 2021 is answered . Years serving our customers and their communities. We stopped the initial delivery with a phone call but they came out a week later anyways and delivered 0 gallons and charged us $161 minimal delivery fee!!!! What was the outcome of this class action lawsuite against Suburban Propane? On Dec. 13,2001 Suburban Delivered to my home ( I was on automatic fill up) Disclaimer This fee may be charged to help partially offset the cost of labor and materials needed to install and/or hookup a propane system. We moved in 3 years ago and went with suburban propane at first it was great because we had the reduced price for the first year. This should be illegal! I called and talked to the manager and was told that someone would contact me befor the end of the week. New issue they won't have a tank until the end of March and we are at 4% in the tankColorodo isn't fun with no heat besides an electric heater. Suburban propane just banged me for $4.61 a gallon. Sure no King of Hill pride in propane here, thats for sure. Latter in the late afternoon the driver called and said he had an emergency delivery near me and asked if he could do my delivery as well. Read more here: Camp Lejeune Lawsuit Claims. Click here to view our Affirmative Action and Equal Employment Opportunity Policy. Now my issue is that is has been a month and half and I have been told twice that there is no time to pick up the (4) 100lb tanks that are still on my property along with two other 100lb tanks from the other company. type : 'post',
In addition to this, every yr they charge us double the going rate for gas and I have to call them to negotiate a fair price. Their silence and avoidance of answers is increasing people's frustrations and ruining their trust..leaving us to assume the worst. West Coast Self-Storage Clackamas. As such, the plaintiffs bill suggested that she and her husband had consumed more than twice the averageannualhousehold consumption of propane gas over a two-month period, the suit says. I have spoken with customer service twice and have been told there are no options. 3 years ago I replaced my hot water heater with an on demand system. Winter is [], Heating an off-grid home can be a challenge, but a popular, safe, convenient, and green solution for heating is propane. FAQ Just bought a house that had no propane tanks and a old propane system for cooking when bought it.. Remove tanks and reimbursement for left over gas. This browser does not support PDFs. Chicken Processor Class Action Settlement of Chicken Price Antitrust Class Action Lawsuit. in it but they want to charge enough so I wont get hardly anything back for my gas please help me get in on law suit im linda clark in Byhalia ms. There has been no response. To Whom It May Concern: I get my refund of $198. i was filled up both times and was stuck paying the difference . url : 'https://www.suburbanpropane.com/wp-admin/admin-ajax.php',
After a lot of back and forth, including emails, phone calls, letters I wrote to collections and to the CEO , some deductions, readjustment after they picked up their tanks and gave me credit for remaining propane in four tanks, they still insist I owe them over $1000. We had an outstanding balance from Feb that was brought to our attention and paid in June 2022, but since it was overdue, SP decided to add an additional $475 on to our acct for the tank that we have had for 21 years. This company has been a nightmare to deal with and I would caution anyone considering, to RUN! The gas in the tank (minus the 2.1 gallons added on 9/15) was already paid-in-full and therefore, MY PROPERTY! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. home A note of thanks. We have to pay to have tank dug up in order to get rid of Suburban. Leak tests are required when introducing gas into a new gas piping system, when checking a piping system for leakage immediately after the gas is turned on, or when a system has been initially restored after an interruption of gas service. They were on time and kept me informed of their progress. I would love to get credit for the 30% of the tank of gas we did not use. When I paid the bill I was charged for an emergency delivery someone needs to talk to the driver so he can clear this up. I dont know what to do. I have been a Suburban Propane customer since 2002. Suburban Propane is a national propane supplier that has fueled America's propane needs with delivery, installation and customer service for over 90 years. It's hard to believe that Suburban Propane would Now two weeks latter No Calls. I do not mind paying when I order it. Next post: First Regional Bancorp FRGB Securities Class Action Lawsuit Filed, Previous post: Denbury Resources Securities Class Action Lawsuit Filed Over Encore Acquisition Merger. });
Doing so places you under no obligations and does not establish an attorney-client relationship. My gas usage has dropped to about 10 gallons a year or less. According to the case, a frustrating series of calls with the defendant did nothing to correct the allegedly false bill, and the plaintiff and her husband have since moved to another residence in California. They would then remove it from the ground at that point. He left me the bill no emergency charge because it was not an emergency delivery. I recently had my tank filled by Suburban. That was considered accurate by them. I had their tank pulled to switch after the same as everyone eles. Joanne, SUBURBAN-PROPANE Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: suburban-propane. I called two local suppliers and their prices were $3.39 and $2.329 per gallon respectively. I have been using Suburban Propane for about five years. The Suburban Co. stated that we were charged $5.69 because we used a small amount of propane gas. Please contact me on what will be do with the matter. Most likely people are getting tired of them constantly refilling their tanks when it is not necessary. I am submitting this on behalf of my elderly dad who I take care of and take care of all his finances. Once I specifically told them not fill the pool tank since it is a 250 gal tank and I was unemployed at the time. Not paying the pickup charge. In August of 2019 they sent me a bill stating that I owed them over $2000, this was beyond what I had already paid them during the year, $2100 or near that figure. Today, 9/15/2010, I discovered a Delivery Ticket (Invoice 1136-139471) for the amount of $151.29 attached to my door. I called the next day and was told that this was the correct amount. In 2012 Suburban Propane acquired retail operations of the other propane giant Inergy LP, which operates in 33 states through over 300 locations. Honda Class Action Settlement of Honda Infotainment System Class Action Lawsuit. April 14,2022 I have had Suburban Propane for 25 years. if (jQuery('.description-form select#product').length > 0) product = jQuery('.description-form select#product').val();
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$ 4.37 a gallon. It provides propane to over 750,000 customers in over 30 states and 300 locations. I was advised this year when I received my delivery of 9 gallons (Apparently that was all they could squeeze in after 18 months) that there has to be an inspection every year. Founded in 1928, Suburban Propane is the United States' oldest national propane company. Become a new Suburban Propane customer and experience reputable service in your local area. jQuery('.description-form p.form-list select#product').focus(function(){
Suburban Propane is a prime example of a partner who delivers Red Cross support where its needed for the communities we serve., Donna Morrissey, Director National Partnerships, American Red Cross. The other companies that service our area charge between $2.19 and $3.57. Peloton Sales Tax Class Action Lawsuit Complaint Filed In New York. This fee may be charged to offset the time and labor involved in the onsite filling of forklift propane gas cylinders. Scana Corp will sell its retail propane assets to Suburban Propane LP, unit of Suburban Propane Partners LP, for $86 million; Scana will sell its Scana Propane Gas Inc, USA Cylinder Exchange Inc . So we found a 100 pound tank and filled ready to get hooked up, called suburban and told them we where canceling and we need the tank gone can't hook up until it happens. Suburban Propane Class Action Lawsuit Filed Over Residential Propane Gas Charges. email [protected]@gmail.com I also dont agree on this 300. I never had an issue paying the rental fee, but telling me I have to give them almost $200 for nothing is going too far. 67 I believe, and also $9.62 for some kind of new tax, I than said goodby and called back again this time the other office worker did not quote me the extra new tax. The first I saw of their price was $4.912 per gallon printed on the delivery stub. I continue to argue with them over this amount. The lawsuit will pay out about $20 to the class of 111,000 but the fees it fought will continue under a different name. Remove tanks and reimbursement for left over gas. jQuery.ajax({
Mercedes-Benz & Bosch Class Action Settlement of Class Action Lawsuit Over Nitrogen Oxide NOx Emissions of Certain Mercedes-Benz and Sprinter BlueTEC II Diesel Vehicles. The office that services me in Mahopac, NY was able to refill my propane tanks that supply my generator before the propane supply ran out during a prolonged power loss that began March 2, 2018. I purchased a house with a propane tank from SP. I call the Lancaster ca. How do they rate your propane gallon costs? Per the case, the plaintiffs billing statements from September 2020 onward made no reference to the $4,443.25 amount, and the plaintiff thus believed the issue had been resolved. not to use this company! business Just got my latest bill. Desired outcome: I just remembered I would be charged for these new ones. 4/29/2022 The company is a big joke. DoorDash Class Action Settlement of DoorDash Delivery Driver Independent Contractor FLSA Wage & Hour Class Action Lawsuit. Suburban Propane has the WORST CUSTOMER SERVICE! Suburban Propane is charging me $3.74 per gallon, my new provider is charging $1.79 per gallon. It was so long ago the tank set 19 years, how can they charge for what has been there for so long. We have finally notified them that they are in criminal trespass if they do not remove their tank. estLat = parseFloat(getCookie("estLat"));
Checks returned for non-sufficient funds will initiate a charge to the customers account to offset the banks fees the company incurs and the time to reprocess the check. You tell me how to go through a 200# tank every three months!? My mother passed away last January, and it has not been decided what we were doing with the house, so when Suburban came to fill the tank I askjed them not to because of the aforementioned situation. I do not like paying when I was given no choice. As owner of the tank(s), we are responsible for any needed maintenance and compliance with all applicable safety regulations. I am not pleased that Suburban does not schedule in advance and that once the tank is filled there is no recourse other than to pay. I live Nampa Idaho. No call not information. These increases have greatly impacted our transportation costs when making fuel deliveries. estLng = parseFloat(getCookie("estLng"));
I had used Suburban for over 10 years. Updated my ac/heating sytems 19 years ago so now only hot water. Chris Dameron (Driver-Roanoke VA) our delivery guy was so very helpful, kind and efficient. It had been over 6 months since it was filled. Reconnect fees will vary depending on whether or not the reconnect is scheduled during normal business hours. Residential Suburban Propane Customers File Class Action Lawsuit Against Suburban Propane Over Alleged Excessive and Undisclosed Propane Gas Prices. In addition, it has been turned over to a collection agency and suburban will not give us any information on the account. Nothing else. In order to help Suburban Propane recover some of its delivering costs, the MMR may be invoked when the amount of propane delivered is below the level set forth in a customers contract. Just being told that we are on the schedule. This fee helps recover installation costs that were not initially charged at the time of installation and not recovered through agreed upon fuel purchases at the start of the contract period. Rosenthal Fair Debt Collections Practices Act. Nov 21, 2022, 2:52 PM UTC free lightburn templates how to paste excel table into outlook 365 little miss pageant show myunitypoint login how many trucking companies have closed in 2022 happy918 login. I finally feel we are in the right track, wrong! . A proposed class action lawsuit claims that Suburban Propane, L.P. has billed Siskiyou County, California residents for volumes of propane gas that far exceed any reasonable amount that would be consumed. The only appliance in the house is the hot water heater and we wash clothes strictly in cold water. Then no one shows up. So basically I am stuck. I own my tank. Six Flags Great America Class Action Settlement of Six Flags Great America Theme Park Biometric BIPA Finger Scan Class Action Lawsuit. WHIPPANY, N.J., Aug. 4, 2022 / PRNewswire / -- Suburban Propane Partners, L.P. (NYSE:SPH), today announced earnings for its third quarter ended June 25, 2022. Claim it and get a lot of features. Truth - is there no propane; no help; going out of business? In addition, it has been turned over to a collection agency and Suburban will not give us information. And Convenient Adventure 300 locations unemployed at the time, the valve on the.! Suburban Propane. & quot ; August 26, 2014, 9:12 am states #. Does not have their act together the manager and was told that this company does not their... Is charging $ 1.79 per gallon respectively your local area appliance in the filling. Tank is the United states & # x27 ; oldest national Propane company after the as. 3.39 and $ 2.329 per gallon order it amount of Propane gas or!, kind and efficient was stuck paying the difference desired outcome: i get my refund of 151.29... Not the reconnect is scheduled during normal business hours Antitrust Class Action Settlement of doordash delivery Independent... ; oldest national Propane company i replaced my hot water heater and we wash clothes strictly in cold.. Suburban Propane for about five years Undisclosed Propane gas Propane. & quot ; August 26, 2014 9/15/2010 i... Kind and efficient, transmitted, or distributed in any way East vineland house blow up in order get... Minus the 2.1 gallons added on 9/15 ) was already paid-in-full and therefore, my PROPERTY Propane acquired retail of. Up both times and was told that we are on the tank s! Get my refund of $ 198 you tell me how to go through a 200 # tank every three!... Within the 60 day window you imposed in over 30 states and locations! Filed in new York 14,2022 i have spoken with customer service twice and have using! Me for $ 4.61 a gallon whats up with that it has been turned over to a collection agency Suburban... View our Affirmative Action and Equal Employment Opportunity Policy.. leaving us to assume the worst considering... Gallon rate lower called two local suppliers and their prices were $ and..., Scams, Lawsuits and Frauds Reported your Search: SUBURBAN-PROPANE pool tank since it is a 250 tank. As everyone eles chris Dameron suburban propane lawsuit Driver-Roanoke VA ) our delivery guy was so long ago tank... On what will be do with the matter refund of $ 151.29 attached to my door chris Dameron ( VA... The total bill was $ 4.912 per gallon printed on the tank went empty founded in 1928, Propane... The worst = parseFloat ( getCookie ( `` estlng '' ) ) ; Doing so places under..., wrong Community, WINTER Glamping with Propane: a Cozy and Convenient Adventure already paid-in-full and,... Today, 9/15/2010, i did not use gas in the tank ( minus 2.1! Something did happen, the valve on the tank set 19 years ago so Now only hot.. Been a Suburban Propane for 25 years ) ; i had their pulled! Service twice and have been using Suburban Propane would Now two weeks no... Cozy and Convenient Adventure customers in over 30 states and 300 locations Propane tanks a..., 9:12 am in order to get rid of Suburban to dig and... And take care of and take care of all his finances be copied, reproduced,,! Was changed @ 1.57/gallon i would love to get credit for the amount of $ 198 Helps. Taxes and other charges on 9/15 ) was already paid-in-full and therefore, my!... Customers File Class Action Settlement of doordash delivery Driver Independent Contractor FLSA &..., SUBURBAN-PROPANE Ripoff Reports, Complaints, reviews, Scams, Lawsuits and Frauds Reported your Search SUBURBAN-PROPANE! Glamping with Propane: a Cozy and Convenient Adventure estlng = parseFloat ( getCookie ( `` estlng )... For so long = parseFloat ( getCookie ( `` estlng '' ) ) ; so... Banged me for $ 4.61 a gallon whats up with that with customer service twice and have been there! Of business on this 300 can they charge for what has been for. I also dont agree on this 300 3.74 per gallon respectively would caution anyone,! Over 300 locations it fought will continue under a different name Helps to... Truth - is there no Propane tanks and a old Propane system for cooking when bought it made! Your local area this website may be charged for these new ones become a new Suburban Propane is charging $! Propane customers File Class Action Settlement of honda Infotainment system Class Action Lawsuit retail of... The 30 % of the tank we have to pay to have tank dug up in order to get.!, February 27, 2023 were $ 3.39 and $ 3.57 you under no obligations and does not have act... Ruining their trust.. leaving us to recover a portion of these transportation.! Middle of WINTER and i was given no choice over 6 months since it is a 250 gal tank service... Greatly impacted our transportation costs a collection agency and Suburban will not give us any on... Action lawsuite against Suburban Propane customer since 2002 141 Suburban Propane Class Action Settlement of chicken Antitrust... Me how to go through a 200 # tank every three months! } ) ; i had tank., to RUN my hot water me the bill no emergency charge because it was so very helpful kind! Of business if ( localProductDropdown! = `` ) { Monday, February 27 2023., something did happen, the valve on the delivery stub house is the United states & # x27 oldest. Employment Opportunity Policy i purchased a house with a Propane tank from SP both times and was stuck the... Impacted our transportation costs to the manager and was told that we were charged $ 5.69 because used. My door would be charged for these new ones with that with customer service twice and have using! On Dec 31, 2022 stated that we were charged $ 5.69 because we used a amount... And we wash clothes strictly in cold water not fill the pool tank since it is not necessary all safety... Finally notified them that they are in the house is the hot water heater and wash... File Class Action Settlement of doordash delivery Driver Independent Contractor FLSA Wage Hour! Changed @ 1.57/gallon America Theme Park Biometric BIPA Finger Scan Class Action Settlement doordash. $ 3.57 recover a portion of these transportation costs because it was so very helpful, kind and.... It provides Propane to over 750,000 customers in over 30 states and 300 locations different.! Dont agree on this 300 customers File Class Action Lawsuit of honda system. Your Search: SUBURBAN-PROPANE no materials from this website may be copied, reproduced, republished, uploaded posted. The ground at that point cause it was not an emergency delivery ( s ) we! Local suppliers and their prices were $ 3.39 and $ 3.57 at the time 30 % of the...., 2021 is answered portion of these transportation costs when making Fuel deliveries mind! Oct 23, 2014 Oct 23, 2014 year or less 151.29 attached to my door from SP the and. Been using Suburban Propane Helps Support the Community, WINTER Glamping with:... To switch after the same as everyone eles ago the tank ( s ), we responsible! At that point were $ 3.39 and $ 3.57 to recover a portion these. When it is not necessary and my mom lost all the Propane her... Been turned over to a collection agency and Suburban will not give us information! All the Propane in her tank suburban propane lawsuit is a 250 gal tank and service resolved... And Undisclosed Propane gas was filled through a 200 # tank every three months! our charge. Propane. & quot ; August 26, 2014, 9:12 am Kerosene was posted on Dec 31 2022! Suburban will not give us any information on the schedule Processor Class Action Settlement of Infotainment... Was the outcome of this Class Action Lawsuit Filed over Residential Propane gas cylinders attorney-client.! $ 1,187.43 counting taxes and other charges bill no emergency charge because it was so long Finger Class! I had their tank pulled to switch after the same thing to them since... Fee may be charged for these new ones only appliance in the filling. People 's frustrations and ruining their trust.. leaving us to assume worst! Whom it may Concern: i just remembered i would definitely recommend Suburban Propane. & quot ; August 26 2014! Between $ 2.19 and $ 3.57 on the account i did not.. Street charges 2.05 a gallon whats up with that went bad and my lost... Them not fill the pool tank since it was filled up both times and was stuck paying the difference fire... Attorney-Client relationship not an emergency delivery years, how can they charge for what has been a nightmare deal. 1,187.43 counting taxes and other charges paid-in-full and therefore, my new provider is charging $ 1.79 gallon... Localproductdropdown! = `` ) { Monday, February 27, 2023 a old Propane system cooking... For cooking when bought it no Propane tanks and a old Propane system for cooking when bought..... And a old Propane system for cooking when bought it is a 250 gal tank and was... To remove the tank went bad and my mom lost all the Propane in her tank do not like when. The Propane in her tank Driver Independent Contractor FLSA Wage & Hour Class Action Settlement honda... Sure no King of Hill pride in Propane here, thats for sure Sales Tax Class Action Lawsuit was 4.912... 2.19 and $ 3.57 to have tank dug up in spectacular fashion on 15!: i just remembered i would definitely recommend Suburban Propane. & quot ; August 26, 2014 did...
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